Information you choose to share
When you call, email, or book service, you may provide contact details, a service address or ZIP code, equipment information, and a description of the issue.
- Name and contact information
- Service location and availability details
- Equipment, property, and repair information
- Messages and booking preferences
Website and analytics information
The website uses consent-aware analytics and tag-management tools to understand visits, page performance, and actions such as phone-button clicks, booking exits, chat opens, page engagement, and errors. Contact-button activity is treated as intent, not proof that a lead or appointment was completed. Analytics does not receive the contents of forms, names, email addresses, phone numbers, chat messages, or full service addresses. Optional analytics and advertising storage remain denied unless a visitor accepts them.
Online booking and customer portal
Online booking and customer-portal links open the official Housecall Pro experience. Information entered or accessed there is processed through that service and may also be used by Quality Repairs to respond, schedule, manage, and perform requested work.
Website chat and messaging
Website chat is provided by Housecall Pro. When the chat loads, your browser connects to that provider and shares the page address so the chat can operate in the context of this website. Information you enter, such as your name, phone number, messages, and attachments, is handled through Housecall Pro and used by Quality Repairs to respond to your request. Phone verification by text message may be required.
WhatsApp links open WhatsApp, while SMS links open the messaging application on your device. Each provider handles information under its own terms and privacy practices. Message and data rates may apply. Opening a chat or clicking a contact button does not automatically enroll you in an email marketing campaign.
How information is used
- Respond to service requests
- Confirm coverage, timing, and job details
- Provide customer support
- Measure and improve the website and service experience
- Protect the business, customers, and website from misuse
Your choices and contact
You can accept or reject optional analytics from the privacy notice and reopen Cookie choices from the footer at any time. You can also limit cookies through your browser settings. To ask about information connected to a service request, email info@qualityrepairsfl.com or call (954) 716-8347.